We understand that purchasing heavy equipment is a significant investment, and we want you to feel confident in your decision. That’s why we offer a 30-day return policy, giving you the peace of mind to evaluate and use your equipment in your own environment. If the equipment does not meet your expectations within 30 days of delivery, you can initiate a hassle-free return. Experience your equipment risk-free!
Inspection and Refund
Once we receive the returned equipment, our team will conduct a thorough inspection to confirm its condition. If the equipment meets the requirements of our return policy, we will process a refund for the purchase price, minus any applicable fees. Please allow a reasonable period for the refund to be processed.
Return Shipping Responsibility
We aim to make the return shipping process as easy as possible. If the return is due to an error on our part, we will cover all shipping costs. For returns that are not due to our error, customers may be responsible for the shipping fees. However, we provide clear guidance to ensure the return is handled smoothly.
Return Process
To initiate a return, please contact us within the 30-day period. Our dedicated customer service team will assist you throughout the process, offering clear instructions and support. All returns are subject to a detailed inspection to ensure compliance with our return policy.